:root{--sc-primary:#35668d;--sc-primary-hover:#2a5170;--sc-primary-bg:#35668d;--sc-cta:#fa3939;--sc-cta-hover:#e02020;--sc-text-on-primary:#ffffff;--sc-bg:#ffffff;--sc-bg-chat:#f4f5f7;--sc-text:#132231;--sc-text-light:#6b7280;--sc-border:#e5e7eb;--sc-user-bubble:#35668d;--sc-bot-bubble:#ffffff;--sc-shadow:0 8px 32px rgba(0, 0, 0, 0.12);--sc-radius:16px;--sc-font:-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif}.sc-widget{all:initial!important;position:fixed!important;z-index:2147483647!important;font-family:var(--sc-font)!important}.sc-widget *,.sc-widget *::before,.sc-widget *::after{margin:0;padding:0;box-sizing:border-box!important;font-family:var(--sc-font)!important;letter-spacing:normal!important;text-transform:none!important;text-indent:0!important;text-shadow:none!important;-webkit-font-smoothing:antialiased!important}.sc-widget button,.sc-widget input,.sc-widget a,.sc-widget select,.sc-widget textarea{font-family:var(--sc-font)!important;font-size:14px!important;line-height:1.5!important;letter-spacing:normal!important;text-transform:none!important;text-decoration:none!important;border-radius:0!important;box-shadow:none!important;-webkit-appearance:none!important}.sc-launcher{position:fixed;bottom:24px;right:24px;width:60px;height:60px;border-radius:50%;background:var(--sc-primary-bg);border:none;cursor:pointer;box-shadow:0 4px 16px rgba(0,0,0,.2);z-index:99998;display:flex;align-items:center;justify-content:center;transition:transform 0.3s ease,background 0.2s ease}.sc-launcher{touch-action:manipulation;-webkit-tap-highlight-color:transparent}@media (hover:hover){.sc-launcher:hover{transform:scale(1.08);filter:brightness(1.15)}}.sc-launcher>*{pointer-events:none}.sc-launcher svg{width:28px;height:28px;fill:var(--sc-text-on-primary);transition:transform 0.3s ease,opacity 0.2s ease}.sc-launcher-custom-icon{transition:transform 0.3s ease,opacity 0.2s 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18%,color-mix(in srgb,var(--sc-primary),transparent 65%) 100%);-webkit-mask:linear-gradient(#fff 0 0) content-box,linear-gradient(#fff 0 0);-webkit-mask-composite:xor;mask:linear-gradient(#fff 0 0) content-box,linear-gradient(#fff 0 0);mask-composite:exclude;animation:sc-spin-border 4s linear infinite;pointer-events:none}.sc-launcher.sc-launcher-pill.sc-open::after{display:none}@keyframes sc-spin-border{from{--sc-border-angle:0deg}to{--sc-border-angle:360deg}}.sc-launcher.sc-launcher-pill .sc-icon-chat{width:22px;height:22px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.sc-launcher.sc-launcher-pill .sc-icon-chat svg{width:22px;height:22px}.sc-launcher-text{font-size:15px;font-weight:600;color:var(--sc-text-on-primary);white-space:nowrap;pointer-events:none}.sc-launcher-fa{font-size:20px;color:var(--sc-text-on-primary);pointer-events:none}.sc-launcher-icon-img{width:24px;height:24px;border-radius:50%;object-fit:cover;pointer-events:none}.sc-launcher.sc-launcher-pill.sc-open{width:60px!important;height:60px!important;padding:0!important;border-radius:50%!important;justify-content:center!important;background:var(--sc-primary)!important}.sc-launcher.sc-open{background:var(--sc-primary)!important}.sc-launcher.sc-launcher-pill.sc-open .sc-launcher-text{display:none}.sc-launcher.sc-launcher-pill.sc-open .sc-launcher-custom-icon{display:none}.sc-launcher-pill~.sc-window{bottom:100px}.sc-badge{position:absolute;top:-4px;right:-4px;width:20px;height:20px;border-radius:50%;background:#22c55e;border:2px solid #fff;display:none;z-index:3}.sc-badge.sc-visible{display:block;animation:sc-pulse 2s infinite}@keyframes sc-pulse{0%,100%{transform:scale(1)}50%{transform:scale(1.15)}}.sc-window{position:fixed;bottom:96px;right:24px;width:380px;height:560px;max-height:calc(100vh - 120px);background:var(--sc-bg);border-radius:var(--sc-radius);box-shadow:var(--sc-shadow);z-index:99999;display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(20px) scale(.95);pointer-events:none;transition:opacity 0.3s ease,transform 0.3s ease}.sc-window.sc-open{opacity:1;transform:translateY(0) scale(1);pointer-events:all;touch-action:pan-y;-ms-touch-action:pan-y}.sc-header{background:var(--sc-primary-bg);color:var(--sc-text-on-primary);padding:16px 20px;display:flex;align-items:center;gap:12px;flex-shrink:0;position:relative;z-index:1;box-shadow:0 2px 8px 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ease}.sc-msg-system-text{background:#fef3c7;color:#92400e;font-size:12px;line-height:1.4;padding:8px 14px;border-radius:12px;text-align:center;border:1px solid #fde68a}.sc-welcome-subtitle{color:#8899a6;font-size:12px;line-height:1.4;padding:2px 0 4px 0}.sc-scroll-btn{position:absolute;bottom:70px;left:50%;transform:translateX(-50%);width:36px;height:36px;border-radius:50%;background:var(--sc-bg);border:1px solid var(--sc-border);box-shadow:0 2px 8px rgba(0,0,0,.12);cursor:pointer;display:none;align-items:center;justify-content:center;z-index:2;transition:opacity 0.2s}.sc-scroll-btn svg{width:20px;height:20px;fill:var(--sc-text-light)}.sc-scroll-btn.sc-visible{display:flex}.sc-scroll-btn:hover{background:var(--sc-bg-chat)}.sc-sound-toggle{background:none;border:none;color:var(--sc-text-on-primary);cursor:pointer;padding:4px;border-radius:8px;display:flex;align-items:center;justify-content:center;transition:background 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rgba(0,0,0,.1);transform:translateY(-2px)}.sc-cta-banner:active{transform:translateY(0)}.sc-cta-icon{position:relative;width:48px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:22px;color:#fff}.sc-cta-icon-dot{position:absolute;bottom:2px;right:2px;width:10px;height:10px;border-radius:50%;background:#22c55e;border:2px solid #fff}.sc-cta-content{flex:1;min-width:0}.sc-cta-title{font-size:15px;font-weight:700;color:#1a1a1a;line-height:1.3}.sc-cta-status{font-size:13px;font-weight:600;color:#22c55e;display:flex;align-items:center;gap:5px;margin-top:2px}.sc-cta-status::before{content:'';width:7px;height:7px;border-radius:50%;background:#22c55e;display:inline-block;flex-shrink:0}.sc-cta-text{font-size:13px;color:#6b7280;margin-top:2px;line-height:1.3}.sc-cta-arrow{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;color:#fff;font-size:18px;font-weight:700;transition:transform 0.2s ease}.sc-cta-banner:hover .sc-cta-arrow{transform:translateX(3px)}.sc-cta-banner.sc-cta-animated{position:relative;overflow:visible}.sc-cta-banner.sc-cta-animated::after{content:'';position:absolute;inset:-2px;border-radius:16px;padding:2px;background:conic-gradient(from var(--sc-border-angle),var(--sc-cta-trait-color,#2e7d4f33) 0%,rgba(255,255,255,.85) 8%,var(--sc-cta-trait-color,#2e7d4f33) 18%,var(--sc-cta-trait-color,#2e7d4f33) 100%);-webkit-mask:linear-gradient(#fff 0 0) content-box,linear-gradient(#fff 0 0);-webkit-mask-composite:xor;mask:linear-gradient(#fff 0 0) content-box,linear-gradient(#fff 0 0);mask-composite:exclude;animation:sc-spin-border var(--sc-cta-anim-duration,6s) linear infinite;pointer-events:none}@media (max-width:480px){.sc-cta-banner{padding:14px 14px;gap:12px;border-radius:12px}.sc-cta-icon{width:42px;height:42px;font-size:20px;border-radius:10px}.sc-cta-title{font-size:14px}.sc-cta-status{font-size:12px}.sc-cta-text{font-size:12px}.sc-cta-arrow{width:32px;height:32px;font-size:16px}}